book a session
YOUR WELLNESS ADVENTURE BEGINS HERE
heads up:
Vortex will be closed from April 23rd – May 2nd for vacation.
We’ll see you when we’re back!
it's my first time
I NEED A PLAY BY PLAY
i've been to vortex
I’m ready to book!
talk to a human
GIVE US A CALL
here's how vortex works
you’re so cute when you OVERCOMPLICATE things
We know our little wellness wonderland is a new concept and all our amazing sessions might be a bit overwhelming… but here’s the thing: we’re simply an awesome place with a lot of ways to feel good fast. So, just follow the steps below and you’ll be on your way.
STEP 1
choose a session
DON’T OVERTHINK IT, JUST FOLLOW YOUR HEART.
For your first time we suggest you choose the session(s) you’re most excited about and then go from there. Once you’re here you’ll get a first-hand taste of what we’re all about.
- do as many or as few sessions as you like
- all sessions are complimentary to eachother
- there's no right or wrong order
“What session should I start with?”
That’s up to you! There’s no right or wrong choice for your first time. It’s a choose your own wellness adventure! Think of us like a wellness theme park. Which ride are you most excited to go on? Now do that.
“What do you recommend?”
All of them, silly! We love all our sessions, that’s why we have them ;) If you’re stuck deciding, check out our sessions page and pay attention to the various lengths, experiences and benefits – or get a discovery pass and try them all! Still stuck? Play eenie, meenie, minie, mo.
“Can I get a tour?”
We’re glad you’re excited, but due to the private nature of our wellness experiences, we do not offer in-person tours of our studio. People are in session – some of them are napping and some of them are naked – you wouldn’t want someone interrupting your me time, would ya?
STEP 2
book it, baby
CLICK OR CALL OR COME ON IN.
Booking a session at Vortex works the same way as you’d book a spa treatment, hair cut or a GoatYoga class. Select a session and book a time that works for you. Easy peezy. If it’s your first time visiting us, you’ll need to create an account. Note that we require a credit card on file to hold your spot (even if you have a gift card! – and don’t sweat it, you won’t be charged until check-out!)
- same-day bookings are welcome but planning ahead is sexy
- book online or call us at 705-293-4244
- bringing a group of 4 or more? call or email us
- we've got a 24 hour cancellation policy (including same-day)
- age limit: Our sessions are designed for humans 18+. Certain sessions may be available for 14+ under special circumstances (please call). We do not have a waiting room and, out of respect for others, use of our facilities is strictly for those with scheduled sessions.
“Can I book for someone else?”
Yep! Once you’ve created an account, you can add friends or family members to your profile. After that, book away!
Can’t find the same start time when booking for two or more people? No worries. Book as close as you can to each other and we’ll adjust accordingly so that everyone starts around the same time.
“Can I just book a time and decide my session later?”
Ooo sorry, it doesn’t work like that. We need to know what you want to do and when, just like any other appointment.
“What else do I need to know?”
When you book your session, you’ll receive confirmation, waivers, as well as a “pre-flight” video link to introduce you to the studio and get you prepped and excited for your session
cancellation policy
WE UNDERSTAND… LIFE HAPPENS.
- Out of respect for both our clients and our schedule, we have a 24hr cancellation policy in effect.
- For appointments cancelled with under 24hrs notice, or in the event of a “no-show” clients will be responsible for the FULL cost of the session(s). This includes same-day bookings.
- And hey, even though we live in Canada, this policy does apply to cancellations due to weather.
So what are you waiting for?
It's time to get your wellness on.
245 Raglan St. 2nd Floor
Collingwood, Ontario
studio hours
monday 10-5
tuesday bye
wednesday 10-7
thursday 10-7
friday 10-7
saturday 10-5
sunday 10-5
