guest booking portal

Welcome, Dorchester Team!

You’re now the bridge between luxury accommodations and an exclusive wellness experience. This guide will walk you through everything you need to know to confidently offer Vortex sessions to our mutual guests. The goal is simple: make it easy to understand, easy to explain, and even easier to book.

  • Guests choose from 3 curated wellness packages, each designed for two people

  • Bookings within 30 days: use JaneApp

  • Bookings beyond 30 days: use our Booking Request Form

  • All bookings are made under the “Dorchester Hotel” account

  • All sessions include: coat check, cozy slippers, and access to the lounge (wellness bar, wellness shots, massagers and library)

  • Vortex takes care of waivers, onboarding, and any additional sessions (guests receive 20% off!)

  • For all bookings, simply book to the best of your ability and Vortex staff will reconfigure timing & session order as needed.

QUICK LINKS

relax

Private Infrared Sauna
or
Halo Salt Sauna Suite

recharge

2 x NuCalm (40 min)
+
2 x Tune sessions (15 min)

recover

2 x Compression (45 min) +
2 x Red Light sessions

PACKAGES

Guests choose a package from 3 options, designed for 2 people.
If they wish to do more sessions, they can book directly through Vortex.

relax

Includes: Private Infrared Sauna or Halo Salt Sauna Suite + Lounge Access

infrared

A full-body detox in your own private sauna suite, using gentle infrared heat to help you sweat, relax, and recover. Includes private shower, big screen tv, fridge with cold towels and water.

or

halo

A modern take on ‘salt cave’, it’s a warm, beachy experience in a private salt sauna where salt particles are pulsed into the air to support breathing, skin health, and stress relief. Includes a large sauna for 2 with speakers and a big screen TV.

It helps the body detox, improves circulation, relaxes muscles, and boosts the immune system—all using gentle infrared heat that penetrates deeper than traditional saunas.

Instead of heating the air to make you sweat like a regular sauna, infrared heats your body directly using light waves. This keeps air nice and breathable and it creates a deep sweat at a lower, more comfortable temperature.

It’s less hot but more effective. You’ll sweat more at a lower temp because the heat penetrates deeper into the body.

That’s up to you! Vortex recommends 40 minutes in the sauna, but you’ll have the suite for a full 60 minutes, which allows time to get settled and rinse off after.

Most people wear the provided towels into the sauna but you’re welcome to bring a bathing suit if you like.

No – Vortex is not a spa, so need for a change room or robes. You have a private suite to yourself and that’s where you change and keep your belongings. 

Yes, it’s very safe. Infrared saunas are widely used for wellness and recovery. Just drink water and listen to your body.

Once Vortex confirms your booking you’ll receive a waiver with a full list of contraindications. 

Vortex provides everything you need from towels to hydration. 

Yes, you’ll have a whole sauna suite for the both of you—completely private and comfortable.

It’s supports lung health, reduces inflammation, improves skin, and promotes deep relaxation using dry salt therapy in a warm, beach-like environment.

Microparticles of pharmaceutical-grade salt are released into the air and breathed in, helping to cleanse the respiratory system and skin and provide benefits to your overall wellness.

The session is 50 minutes in total.

Most people wear the provided towels into the sauna but you’re welcome to bring a bathing suit if you like.

No – Vortex is not a spa, so need for a change room or robes. You have a private suite to yourself and that’s where you change and keep your belongings. 

Yes. It’s gentle and natural, and commonly used for asthma, allergies, or just deep breathing and relaxation.

Once Vortex confirms your booking you’ll receive a waiver with a full list of contraindications. 

Vortex provides everything you need from towels to hydration. 

Yes, you’ll have a whole sauna suite for the both of you—completely private and comfortable.

recharge

Includes:  2 x NuCalm (40 min) + 2 x Tune sessions (15 min) + Lounge Access

nucalm

This science-backed power nap uses a patented system to de-stress on demand and give you  the equivalent of 4 hours of sleep in just 40 minutes.

+

tune

Lie back on a vibroacoustic bed that uses sound and low-frequency vibrations to relax your body and calm your nervous system—like a massage for your mind.

NuCalm quickly relaxes the mind and body, reduces stress, helps with sleep, and leaves you feeling like you just had the best nap of your life.

You wear headphones, an eye mask, and a special frequency disc while lying back on a comfortable lounger. The audio and technology work together to calm your nervous system and give you the benefits of sleep without sleeping.

Not exactly— NuCalm is designed to give you the benefits of sleep without sleep. It’s more like a deep meditative state, but many guests do drift off.

No. NuCalm helps with sleep dept (sleep you’ve lost) and sets you up for a good sleep that night.

The session is 40 minutes which gives you the benefits of rough 4 hours of deep restorative sleep.

Arrive in comfy clothes or athleisure wear. No need to change.

100%. NuCalm has zero side-effects.

It calms the nervous system, reduces anxiety, improves mood, and leaves you feeling fantastic.

You lie on the TUNE, put on headphones and select a session. You’ll listen to music, and medical grade frequencies will vibrate through your body. You feel the sound move through your body—like a personal sound bath massage.

Arrive in comfy clothes or athleisure wear. No need to change.

Yes, completely safe. It’s low-impact and very soothing—especially for stress and nervous system recovery.

*The only people who can’t use TUNE are those with a pacemaker.

recover

Includes: 2 x Compression (45 min) + 2 x Red Light sessions (10 min) + Lounge Access

compression

Slip into boots or shorts that rhythmically squeeze and release to boost circulation, lymphatic drainage, reduce soreness, and speed up muscle recovery.

+

red light

Stand or sit in front of medical-grade red and near-infrared light that bosot your energy, recharges your cells, boosts collagen, reduces inflammation, and supports deep recovery.

It reduces muscle soreness, improves circulation, lymphatic drainage and provides a dynamic air massage—great for post-ski, post-hike, or post-gym recovery.

You wear special boots or shorts (legs or hips) that gently squeeze and release in cycles, like a massage that improves blood flow and reduces stiffness and you get to control the intensity.

 

Comfy clothes or athleisure wear are best. Jeans, or pants with thick seams, buckles, etc just aren’t as enjoyable. Vortex can provide sweatpants or shorts if necessary.

Yes, and it’s used by pro athletes and physical therapists everywhere. Not recommended if you have blood clots or certain medical conditions.

Upon booking, Vortex will send waivers with a full list of contraindications.

Only if you want it to. Your session is fully adjustable. Most people find it super relaxing—like a rhythmic massage. So relaxing that many people fall asleep.

Nope! We provide everything you need for the session. Just show up and relax.

You can read a book, have a nap, or enjoy the provided entertainment on your personal tablet. You can enjoy music or meditations on Spotify or even watch Netflix.

It’s a 10-minute full-body recharge! It supports skin health, reduces inflammation, boosts cellular energy, improves your mood and enhances recovery at a deep level. 

You sit or stand near panels that emit red and near-infrared light. The light energizes your cells and promotes the overall wellness of your whole body.

The red light works on more surface-level for skin, collagen production, hair growth, wound-healing etc. and the near-infrared penetrates deeper for muscle recovery, serotonin production, and more.

Because Vortex has a massive red light setup that allows you to do front and back at the same time. As your body receives the light it essentially charges up your “cellular batteries” – in 10 minutes you’re topped up to a level where you any longer in the light is unnecessary.

Wherever the light hits, it helps. You’ll be in a private red light room, so the less clothing the better. Most people where nothing.

No—it’s warm, but not hot. Totally comfortable.

The light creates energy production in the body which manifests as a gentle increase in heat.

Nope! There’s zero UV. It’s not a tanning bed—it actually helps with skin clarity and healing.

For most people, yes—completely. It’s non-invasive, doesn’t burn, and has been studied extensively for its therapeutic benefits.

Upon booking, Vortex will send waivers with a full list of contraindications.

BOOK A PACKAGE

If the guest is arriving before
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If the guest is arriving
on or after
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BOOKING FORM

(For bookings >30 days)

Step 1

Guest Details

Step 2

Select Date & Package

Step 3

Select a Start Time

 

If you have any issues booking, please contact us
.

location:
245 Raglan St. 2nd Floor
collingwood, on
705-293-4244

hours:
wed-fri  10-7
sat 11-5
sun-mon  10-5

LOCATION

245 Raglan St. 2nd Floor
collingwood, on
l9y 3z1

705-293-4244

STUDIO HOURS

monday  10-5
tuesday  closed
wednesday  10-7
thursday  10-7
friday  10-7
saturday  11-5
sunday  10-5

CONTACT US

gift cards

Gift cards are available for purchase in-studio in any amount.
We’ll give you a nice lil’ card and envelope for it as well. So stop by the studio any time during business hours and we’ll hook you up!

Unfortunately online gift cards are not available at this time, but you can purchase one over the phone and we’ll leave the gift card at the front desk for the recipient.

If you have any questions, please reach out!

Thank you!