terms & conditions

This website (the “Website”) is controlled, operated and administered by Vortex Wellness Inc. (“Vortex Wellness Studio”, “Vortex Wellness”, “Vortex”, “We” or “Us”). Your access to and use of the website is subject to the following terms of use (these “Terms of Use”) and all applicable statutes, orders, regulations, rules and other laws. By accessing and browsing the Website, you accept and agree to be bound by these Terms of Use, which are conditions of permission to access the Website. If you do not agree to these Terms of Use, you may not have access to the Website.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. 

The form and nature of the services, content and all information posted on the Website is subject to change without notice. Prices for our products and services are subject to change without notice. In addition, these Terms of Use may be changed, altered or modified at any time without prior notice. Vortex Wellness Studio will make such changes by posting them on the Terms and Conditions page of the Website. You should check this page periodically for such changes. You can determine when these Terms of Use were last revised by referring to the “LAST UPDATED” legend at the bottom of these Terms of Use. Your continued access of the Website after such changes conclusively demonstrates your acceptance of those changes. 

We reserve the right, at any time and from time to time, temporarily or permanently, in whole or in part, to: modify or discontinue the Website, with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website, in whole or in part, or of any service, content, feature or product offered through the Website.

Use of and orders placed on this website are governed by the laws and the courts of the province of Ontario, and by the applicable laws of Canada. 

We may correct errors or inaccuracies and change or update information on this website at any time without notice, including item prices and item availability. All sizes and weights quoted are approximate. All prices listed are in Canadian dollars and all charges will be processed in Canadian dollars. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion, with notice to the consumer.

We will use commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for any delivery delays beyond our control. We will make all reasonable attempts to notify users if delivery is delayed. All items are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses within, or outside Canada.

Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Membership, Usernames, And Passwords

Any online membership available on the Website is designed for your ease of access to the services offered by Vortex Wellness Studio. As a client/member, you may receive certain specialized content, as well as special offers from Vortex Wellness Studio. If you become a client/member, you represent that: (i) you are authorized to join such programs in which email communications are used; and (ii) you are 18 years of age or older. In addition, with respect to such membership, Vortex Wellness Studio may refuse to grant you, and you may not use, a user name (or email address) that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion. You further agree that you are responsible for all activities that occur under your account or password, and agree not to sell, transfer or assign your subscription or any associated rights. Vortex Wellness Studio reserves the right to terminate your membership if any individual other than you attempts to access the Website/Member site using your user name or password or if you (or anyone using your user name and password) otherwise breach these Terms of Use. You are responsible for maintaining the confidentiality of your password and for restricting access to your computer so others may not access the Website in violation of these Terms of Use. It is your sole responsibility to ensure that the email address you initially provide is deliverable and, should your email address change, it is your sole responsibility to return to the Website and update your email address. Should your email address become undeliverable, your membership may be suspended until such time as you provide a currently deliverable email address. In such cases, no retroactive benefits will be provided for the period your membership was in a suspended state. If you wish at any time to cancel your membership, please do so by sending a request through Contact Us. Vortex Wellness Studio may send you an email confirming your removal from Membership. No other methods of removal are approved or authorized.

Comments, Feedback, And Submissions

Vortex Wellness Studio welcomes your comments and feedback regarding the Website and Vortex Wellness Studio products and services. Any information, materials, suggestions, ideas or comments sent to [email protected] or Vortex Wellness Studio in any form will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are granting Vortex Wellness Studio an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever. Please note: Vortex Wellness Studio does not accept ideas, suggestions, or other submissions, whether pertaining to any content, the Website, any products or services of Vortex Wellness Studio or any of its affiliated entities, or any other matter, under any obligations of any kind, either expressed or implied. Accordingly, please do not submit to Us any ideas, suggestions, or other submissions that you wish to keep confidential or for which you expect to receive compensation.

Security & Fraud Protection

We intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. The security of your Personal Information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. By supplying us with information, you acknowledge these risks and signify that you have voluntarily chosen to provide the information despite the inherent risks involved. Accordingly, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information. 

If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. 

Our online registration is operated by JaneApp. They provide supply our booking software, CRM and POS. Our online e-commerce platform is provided by Ecwid Inc. and payments powered by Stripe. Your personal data, with the exception of credit card information, is stored through their data storage, databases and the general application. All data is stored on a secure server behind a firewall. All credit card data is stored on the third party payment gateways’ servers.

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. 

Sweepstakes, Contests, Promotions

Any sweepstakes, contests, or similar promotions made available through the Website will be governed by specific rules that are separate from these Terms of Use. By participating in any such sweepstakes, contest, or promotion, you will become subject to those rules, which may vary from the terms and conditions set forth herein and which, in addition to describing such sweepstakes, contest, or promotion, may have eligibility requirements, such as certain age or geographic restrictions. It is your responsibility to read the applicable rules to determine whether or not your participation, registration and/or entry are valid. You agree to read the applicable rules, which are linked from the particular activity, and to review our Privacy Policy, which, in addition to these Terms of Use, governs any information you submit in connection with such activities.

Governing Law

This site is created and controlled by Vortex Wellness Studio in the Province of Ontario, Canada. Vortex Wellness Studio makes no representation that this Privacy Policy and such practices comply with the laws of any other country, province or state. Visitors who use the Site and reside outside of Ontario or Canada do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. If you reside outside of Ontario or Canada, by using our Site, you consent to the transfer and use of your information outside of your country.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below. 

Vortex Wellness Studio
245 Raglan Street, Suite 200
Collingwood, Ontario L9Y 5P9
Canada 
[email protected] 
www.vortexwellness.ca

Last Updated: Mar. 31, 2023